MANAGED IT SERVICES

Your IT department, without the overhead.

Proactive monitoring, security, backup and local support for Cedar Valley businesses and schools, so technology stops being a distraction.

Call 319.268.8324

Every plan starts with

  • 24/7 monitoring of every device
  • Managed updates and patching
  • Endpoint Detection & Response (EDR)
  • A local help desk that answers
  • Flat monthly pricing, no surprise invoices

Apple Premier Partner

Apple Authorized Service Provider

Supporting businesses since 2005

Local techs in Cedar Falls, IA

What’s Included

Complete IT coverage, one partner

We monitor, secure, back up and support your technology so you can focus on running your business.

Monitoring & Maintenance

We catch problems before they turn into downtime.

· 24/7 remote monitoring (RMM)
· Managed patching & OS updates
· Third-party app updates
· Asset, warranty & lifecycle tracking

Cybersecurity

Layered protection against ransomware, phishing and breaches.

· Endpoint Detection & Response (EDR)
· Email security & anti-phishing
· DNS & web filtering
· Multi-factor authentication
· Security awareness training
· Dark web monitoring

Backup & Disaster Recovery

Your data is protected, and you know how fast you’d be back up.

· Managed local + cloud backup
· Microsoft 365 & Google Workspace backup
· Disaster recovery planning
· Routine restore testing

Help Desk & Support

Real, local technicians when your team needs help.

· Unlimited remote help desk
· On-site support when needed
· Employee onboarding & offboarding
· Hardware & software procurement

Network & Cloud

Fast, secure connectivity and cloud tools that just work.

· Firewall & network management
· Business Wi-Fi design
· Microsoft 365 & Google Workspace admin
· Cloud migration

Strategy & Compliance

A technology roadmap and help meeting your requirements.

· vCIO & quarterly business reviews
· HIPAA, PCI, FERPA & CIPA support
· Cyber insurance readiness
· Vendor management

The iTech Difference

The managed IT partner that actually knows Apple.

Most IT providers treat Macs and iPads as an afterthought. As an Apple Premier Partner and Apple Authorized Service Provider, we support mixed Mac and Windows offices every day, with a certified repair shop behind every plan.

Apple Business Manager & MDM

Zero-touch setup and central management for Macs, iPads and iPhones.

Mac & Windows under one roof

One team for your whole environment, not two vendors pointing fingers.

Priority in-store repair

Managed clients move to the front of the line at our Apple-certified repair shop.

Contact Us 

Cedar Falls:  6027 University Ave  STE 200 Cedar Falls, IA 50613  Phone: 319-268-8324