Desktops
iPads
Air Pods
Apple Watch
Managed IT Services
Your IT department, without the overhead.
Proactive monitoring, security, backup and local support for Cedar Valley businesses and schools, so technology stops being a distraction.
Every plan starts with
- 24/7 monitoring of every device
- Managed updates and patching
- Endpoint Detection & Response (EDR)
- A local help desk that answers
- Flat monthly pricing, no surprise invoices
- Apple Premier Partner
- Apple Authorized Service Provider
- Supporting businesses since 2005
- Local techs in Cedar Falls, IA
Complete IT coverage, one partner
We monitor, secure, back up and support your technology so you can focus on running your business.
Monitoring & Maintenance
We catch problems before they turn into downtime.
- 24/7 remote monitoring (RMM)
- Managed patching & OS updates
- Third-party app updates
- Asset, warranty & lifecycle tracking
Cybersecurity
Layered protection against ransomware, phishing and breaches.
- Endpoint Detection & Response (EDR)
- Email security & anti-phishing
- DNS & web filtering
- Multi-factor authentication
- Security awareness training
- Dark web monitoring
Backup & Disaster Recovery
Your data is protected, and you know how fast you’d be back up.
- Managed local + cloud backup
- Microsoft 365 & Google Workspace backup
- Disaster recovery planning
- Routine restore testing
Help Desk & Support
Real, local technicians when your team needs help.
- Unlimited remote help desk
- On-site support when needed
- Employee onboarding & offboarding
- Hardware & software procurement
Network & Cloud
Fast, secure connectivity and cloud tools that just work.
- Firewall & network management
- Business Wi-Fi design
- Microsoft 365 & Google Workspace admin
- Cloud migration
Strategy & Compliance
A technology roadmap and help meeting your requirements.
- vCIO & quarterly business reviews
- HIPAA, PCI, FERPA & CIPA support
- Cyber insurance readiness
- Vendor management
The iTech difference
The managed IT partner that actually knows Apple.
Most IT providers treat Macs and iPads as an afterthought. As an Apple Premier Partner and Apple Authorized Service Provider, we support mixed Mac and Windows offices every day, with a certified repair shop behind every plan.
Apple Business Manager & MDM
Zero-touch setup and central management for Macs, iPads and iPhones.
Mac & Windows under one roof
One team for your whole environment, not two vendors pointing fingers.
Priority in-store repair
Managed clients move to the front of the line at our Apple-certified repair shop.
Getting started is simple
1
Free assessment
We review your devices, network and security to find the gaps.
2
Custom plan
You get a clear recommendation and a flat monthly price.
3
Onboarding
We deploy our tools, document everything and fix urgent issues.
4
Ongoing protection
Proactive care, regular reviews and support whenever you need it.
Flat per-user pricing
No surprise invoices. Pick the level of coverage that fits.
Essentials
Proactive care for small teams.
- 24/7 monitoring
- Managed patching
- EDR protection
- Remote help desk
Secure
Recommended
Full protection for growing businesses.
- Everything in Essentials
- Email security & filtering
- Managed backup + 365 or Workspace backup
- Security awareness training
- Dark web monitoring
Complete
Your fully outsourced IT department.
- Everything in Secure
- On-site support
- Apple MDM management
- vCIO & quarterly reviews
- Compliance support
Who we support
Schools & Districts
Healthcare & Dental
Professional Services
Small Businesses
Find out where your gaps are.
Book a free 30-minute IT and security assessment. No pressure, no jargon, just a clear picture of where you stand.
Request your assessment